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2:00 PM Daily
Orders placed after cutoff will be processed next business day
If you're not satisfied with our battery, we offer a 30-day replacement guarantee, with no questions asked.
- The Vivo Y21s battery comes with a 1-month warranty from the date of purchase. If you're unsatisfied with the battery’s performance within the first month, you can replace it at no extra charge.
- Warranty Exclusions: The warranty does not cover physical damage to the battery or damage caused by water, liquid, abrasions, electric short circuits, or impact.
- If the battery is out of stock during the warranty period, the authority reserves the right to adjust the service time or date.
- Please inspect the product upon receipt and immediately notify wefixfast if you find any issues.
- If the battery charge does not meet your expectations, you can exchange it within the first month.
- Important: If the battery swells within the warranty period (1 month), the warranty will no longer be valid.
- Please retain the purchase memo. The battery cannot be exchanged without it.
- Charging Tips: To extend the life of your phone, always use the original charger and follow the recommended charging guidelines.
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Also, check out the Vivo Y21s Back Panel.
We want our customers to have a smooth shopping experience. Please read our return and exchange policy carefully.If you face any problem with the product within 7 days of receiving it, we will provide a replacement/exchange. Cash refunds are not available. Products eligible for return will only be exchanged with the same product or an equivalent replacement.
The product must be returned within 7 days of delivery. The product must not be physically damaged, broken, or misused. Original packaging and accessories (if any) should be included. A proper unboxing video may be required for verification of any issue.
The product has been damaged by the customer. The issue is reported after 7 days. The product is returned without necessary proof of purchase
For any exchange request, please contact our support team with your order details and a description of the problem.
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