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Estimated Delivery
Cut-off Time
2:00 PM Daily
Orders placed after cutoff will be processed next business day
Warranty & Replacement Policy:
1. Replacement Guarantee:
- If you are unsatisfied with the battery, you can claim a replacement within 30 days. No questions asked.
2. Warranty Period:
- The battery comes with a 1-month warranty from the purchase date.
- If the battery service does not meet your expectations within 1 month, it can be replaced free of charge.
3. Warranty Limitations:
- Physical damage to the battery voids the warranty.
- Warranty does not cover damage caused by water, liquids, abrasion, electrical short circuits, or angular impact.
- Swollen batteries within the warranty period will not be eligible for replacement.
4. Stock Availability:
- If the battery is unavailable under warranty, service times or dates may be adjusted at the discretion of the authority.
5. Error Reporting:
- If any issues arise upon receiving the product, inform wefixfast immediately.
6. Purchase Memo:
- A memo is mandatory for any warranty claims or exchanges.
Tips for Prolonging Battery Life:
- Use the original charger and adhere to proper charging practices for optimal battery performance and longevity.
Note:
For additional accessories, check out the Realme 12 Pro Plus Battery Back Shell.
Thank You!
We want our customers to have a smooth shopping experience. Please read our return and exchange policy carefully.If you face any problem with the product within 7 days of receiving it, we will provide a replacement/exchange. Cash refunds are not available. Products eligible for return will only be exchanged with the same product or an equivalent replacement.
The product must be returned within 7 days of delivery. The product must not be physically damaged, broken, or misused. Original packaging and accessories (if any) should be included. A proper unboxing video may be required for verification of any issue.
The product has been damaged by the customer. The issue is reported after 7 days. The product is returned without necessary proof of purchase
For any exchange request, please contact our support team with your order details and a description of the problem.
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